Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals

Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination.  All orders placed before 3pm, will be dispatched on the same working day. Delivery timeframes vary depending on your location do not include despatch times. If you select express shipping, you can expect your order to arrive within 1 to 2 business days after despatch. Choose standard shipping and you can expect your order to arrive within 2 to 5 business days after despatch. Standard shipping is free for all orders over £80. 

We only use the most reputable and trusted couriers available in the UK. We mainly ship with Royal Mail for UK orders, and DPD for International orders.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase (order number will suffice).

To start a return, you can contact us at Info@kickselevate.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Or if you'd prefer we may arrange a collection at your address. Please note, £5 will be deducted from your final refund for return for each parcel returned.

Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at: Info@kickselevate.com.

1. Item(s) must be initiated for return and placed in the post within 14 days of the date your order is delivered/received. 

2. Item(s) were not marked “Non-Returnable” at the time of purchase, unless faulty. 

3. Item(s) must be returned in the original packaging, and in ‘as new’ condition. This includes plastic wrapping, boxes, and specialty packaging. 

4. You must provide a photo of your item/s prior to shipping so we can assess the condition.  

Please email us at “info@kickselevate.com” with your order number, and a picture of your item that you wish to return, so that we can inspect the item, ensuring that it matches the return criteria. Upon successful inspection, we will give you the choice of a returns label, or we can arrange a collection at a convenient time. 

Once we receive the item, our warehouse will complete a further inspection to confirm the item has arrived in the same re-sellable condition as described via email. Once this has been confirmed, the refund will be processed, and the money will be returned to your account. This may take u pro 5 business days depending on your bank. However, should the money not be back into your account by this time, please contact us immediately via email at “info@kickselevate.com”.